Refund Policy – Arsyashop.com
Effective Date: August 12, 2025
At Arsyashop, we value our customers and aim to provide the best quality products. If you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Returns
- Products can be returned within 7 days from the date of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (order confirmation email or receipt) is required for all returns.
2. Non-Returnable Items
- Perishable goods such as food, flowers, newspapers, or magazines.
- Customized or personalized products.
- Digital products or downloadable software.
- Gift cards and vouchers.
3. Refund Process
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days, and a credit will be automatically applied to your original method of payment.
- In case of payment via Razorpay or other payment gateways, the refund timeline may vary depending on the bank’s processing time.
4. Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange a product for the same item, contact us at arsyashop2025@gmail.com
5. Shipping Costs for Returns
- The customer will be responsible for paying the shipping costs for returning the product unless the return is due to our error (wrong or defective product).
- Shipping costs are non-refundable.
6. Contact for Refunds
If you have any questions about our Refund Policy or want to request a return/refund, please contact us:
📧 Email: arsyashop2025@gmail.com
📍 Address: Harishchak, Hooghly, Pin – 712416.
📞 Phone: +91 9735762281